We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Lumieworld was founded with the mission of providing children with the comfort, security and confidence to sleep through the night on their own. We pride ourselves on being the most technologically innovate and safe night light on the market today. As we continue to grow we are so happy to have developed a product that children, parents and even teachers love. We were originally founded in Bellevue, WA where our new head- quarters are still located. We strive to provide the best quality products and services to our customers and vendors.
Excellent quality very good product
My son loves his LumiBear. He carries it out of his bedroom in the morning, plays with it during the day, and takes it back to his room again at night.
My son adores this bear! We always use it at night and even take it with on trips! He also loves to play with it and I love how the colors are so bright!
Can’t wait for our baby girl to get here so she can enjoy it, too.
My little son loves it.
My almost 2-year-old absolutely loves this lamp. It’s soft and doesn’t get hot. The battery will last all night (10-12 hours) and possibly longer.
It’s awesome for kids
It is easy to use and I love that you can adjust the brightness. It easily lights up the room (except for the red color which is understandable) but not too bright as to distract my baby or keep her awake.
My daughter loves this, she is 18 months old. It worked well for the first 8 months, but then quit taking a charge, so now it no longer works.
So cute, good colors, long lasting battery, safer for crib. My son loves it.