Shipping & Delivery

NOTE: Currently, we offer to ship across the U.S. only.

Fast U.S. Shipping

We are glad to bring our customers great value and service. That’s why we offer Fast U.S. Shipping to our customers through USPS – United States Postal Service.

When will you ship my order?

All orders require 24-hour processing time (excluding weekends and holidays). You will receive an email notification when your order has shipped. The estimated delivery time is 1-3 business days across the U.S.

Where do you ship your packages from?

All our products are in stock in our fulfillment center based in Irvine, California.

What shipping service do you use for delivery?

All orders and packages are shipped by USPS – United States Postal Service.

Do you provide tracking information?

Yes, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of getting your shipping confirmation email, please contact us at support@cozyhouzz.com with your name and order number, and we will look into it for you.

Will my items be sent in one package?

In some cases, for logistical reasons, items in the same purchase may sometimes be sent in separate packages.

What is Full-Buyer Protection?

Full-Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller (14 business days).

The item you received was not as described.

The item you received was delivered damaged.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient for you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient for you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel may be left in your mailbox or on your porch.

Purchase Safely

Convenient Payment

Fast Delivery

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